Merchants Insurance Group
Overview
Merchants Insurance Group, headquartered in Buffalo, New York, has been providing quality property and casualty insurance protection since 1918. They offer a variety of insurance products for both commercial and personal lines, ensuring peace of mind and protection for their policyholders. Merchants Insurance Group is comprised of Merchants Mutual Insurance Company and Merchants Preferred Insurance Company2.
Customer Service
For customer service inquiries, you can contact Merchants Insurance Group at 1-800-462-8182. Their customer service team is available Monday through Thursday from 8 AM to 5 PM EST, and Friday from 8 AM to 4 PM EST.
Roadside Assistance
Merchants Insurance Group offers 24/7 roadside assistance to help with services like towing, battery replacement, flat tire changes, and vehicle lockout assistance. You can request roadside assistance by calling 1-800-435-7764.
Useful Links
Website: Visit the Merchants Insurance Group website for more information about their services and products.
Pay Your Bill: Manage your insurance payments through the Merchants bill payment portal.
Claims: File and track your insurance claims using the Merchants claims service.
Roadside Assistance: Access Merchants' roadside assistance services here.